CONTACT US

Connect With Us

Address

#204, Vardhman Premium Mall, 2nd Floor, Outer Ring Rd, opposite Kali Mata Mandir, Deepali, Pitam Pura, New Delhi, Delhi 110034

Email

connect@mytalkworld.com

Phone Number

+91 7290088688

Office Hours

Therapist sessions offline: 10 AM to 7 PM (everyday with prior bookings)
Therapist sessions online: 10 AM to 12 AM (everyday)

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Frequently Asked Questions

What are the available modes of payment for sessions, workshops, etc.?

We offer various modes of payment, online and offline, as per your convenience.

How can I refer someone for services available at MTW?

The consent of the person referred will be the first step towards connecting with My Talk World. After a detailed discussion regarding their requirement, they will be guided for further process.

In what capacity can I get involved or trained with MTW as a professional or a student?

Please visit the Join Us section of the website.
You can also email or call us. (link)

What is the process of connecting to a mental health professional through the MTW website?

Initiate the journey by registering with us, which gives you a unique login ID. You can connect to the mental health professionals by the following methods:
1. Choose from the profiles displayed on the website
2. Ask the helpdesk professional to connect you with an expert after discussing your requirements, concerns, or needs.

What is the process to address concerns and give any suggestions?

We have around-the-clock customer support services. You can connect on call/email or leave a comment in the query box.

If the customer support personnel or customer helpline doesn’t resolve my issue, what can be done?

You can reach out to your personal connecteurs, project coordinators, mental health professionals. You can also visit the My Talk World Wellness Pvt. Ltd. office.

What is the policy and process for minors to avail services at MTW?

As per the guidelines, the consent of parents or guardians is required for a minor to avail therapeutic services.
Further details can be found in our confidentiality and consent form. You can also connect to a mental health professional or customer helpline regarding the same.

Disclaimer – We recommend to visit emergency trauma services or hospital based set up for psychiatric emergencies, suicide and substance abuse related crisis management.